We have a 7 day exchange policy, which means you have 7 days after receiving your item to request an exchange with the same product in case of any defect. You cannot exchange it with any other product of lesser, more or equivalent value.
We do not accept any return or refund.
Once the order is placed, it goes into processing. We do not have any refund policy available, once the order is placed- we cannot refund full, partial or any part of the order.
The complimentary packaging references shown are subject to availability. While we ensure that appropriate packaging is sent along with all orders, in case of urgent orders or exceptional circumstances- we will not be able to send it.