PACKAGING: The platter is sent in silk dust bag. For safety during transit, the platter will be wrapped and packed in bubble wrap & corrugation sheets. 

TEAM IBHI'S MESSAGE FOR YOU: What we have mentioned in here in words is simply 9% of how much we think when we design a UTILITY+DESIGN product at IBHI, we visualize and soak in more than what we can express. We hope this IBHI is able to justify the effort and skill of those 300+ women artists who have collectively made this handcrafted beauty. 

IBHI's NO-TOUCH POlICY: We might seem unfriendly but here's why! When IBHIs leave their dispatch unit to make place in a new home, they are sent in the most pristine form and we very strongly believe in first ownership, with the ideology that the IBHI has been only created for you. Hence, we don't have a refund or return option available on our policy list. We try our best to ensure safety while packing our IBHIs, but certain logistics mishaps are external and considering them we have created a room for exchanging the IBHI for the same IBHI when damaged during transit, for availing the exchange in case of damage, please get in touch with our team on +91 99788 14653 within 7 days of receiving the order.